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Old 05.02.2010, 19:58   (permalink) #1
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Game will not start , stops responding

Well after talking with the worthless techsupport over at CDV software they have recommended I ask over here to see if anybody can figure out whats going on.

The game installs and patch's just fine and then loads to a black screen and stops responding.

I updated all of my drivers and uninstalled/reinstalled the game to have the same result

<here is what the event logs and problems and solutions center said>
<attached is a copy of my dxdiag>


Binary data:

In Words

0000: 006E0055 006E006B 0077006F 0000006E
0008: 0000

In Bytes

0000: 55 00 6E 00 6B 00 6E 00 U.n.k.n.
0008: 6F 00 77 00 6E 00 00 00 o.w.n...
0010: 00 00 ..

Problem signature
Problem Event Name: APPCRASH
Application Name: sacred2.exe
Application Version:
Application Timestamp: 00000000
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e03821
Exception Code: c0000005
Exception Offset: 00066fcf
OS Version: 6.0.6002.
Locale ID: 1033
Additional Information 1: 17b8
Additional Information 2: 6e37efb52049981e0dd4e29c38a4f981
Additional Information 3: f19e
Additional Information 4: dd306a973266ef458898edd395136b42
Attached Files
File Type: txt DxDiag.txt (53.8 KB, 54 views)

Last edited by tal-serrath : 05.02.2010 at 20:19.
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Old 06.02.2010, 03:59   (permalink) #2
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Posts: 1,356
Hi and welcome to the forum

Sacred 2 requires DirectX9. You can download and apply DirectX9 from Microsoft's website. Make sure that anti-virus software or firewalls are not blocking Sacred 2. Your audio driver is roughly 40 months old. Latest version available for download at Realtek's website. Might also run smoother by increasing the available hard drive space. Looks like you are down to 33GB.


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Old 06.02.2010, 23:52   (permalink) #3
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still not working

Updated DirectX and the sound drivers still a no go. loads to a black screen then stops responding
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Old 07.02.2010, 05:55   (permalink) #4
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The (0xc0000005) error is often associated with a driver conflict. Recommend you launch Sacred 2 in safe mode. If it works from there, the conflict is probably driver related, usually in terms of video or audio drivers. Might also be beneficial to launch Sacred 2 using Windows Xp compatibility mode.

Additional suggestions here on how to deal with (0xc0000005):
So, what is an access violation, a C0000005? This is the translated #GP code the fault handler raises, which the operating system displays as an 'Access Violation', whos numerical form is c thousand 5. Its the operating system telling you that a program has malfunctioned and tried to reference no mans land. It has nothing specific to do with any particular program, or a brand of software, this is straight from the CPU and kernel of the operating system.

You now need to determine which program is throwing the exception. It may be several, thats certainly possible. Use Start->Run Drwtsn32 and see whats in the exception handler log. Use the event viewer, if you prefer. Once you've identified the application that is faulting, the next time it crashes on you, note where it stuck the dump (probably \windows\minidump\3279272.dmp or in C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\user.dmp) and run it through the dump data analysis tool in my signature, and ill tell you why it blew up, and try to recommend what to do to fix it.
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